My points have been erased in the New Year.

This is because VIP points are accrued throughout the calendar year. At the beginning of each calendar year all VIP Reward Points are reset to “0”.

In the new year, VIP Members will keep the same VIP Badge Level (Silver, Gold, etc.) from the prior year, and therefore will be eligible for discount days accordingly.

VIP Reward Points earned in the previous year will not carry over into the new year (*exception for Diamond Members).

*Points earned in excess of the required amount to achieve the highest level, Diamond Level (1500 points), will be applied to the VIP Member’s account in the new year.

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