FAQ
- ★ My points have been erased in the New Year.
- ★ What if I don't have a smartphone?
- ★ I referred my friend and haven't received my rewards!
- ★ Can I still access my card if I don't have an internet connection?
- What is the status of my friend referrals?
- My VIP app wasn't scanned at checkout!
- I want to be notified about sales and promotions!
- I forgot my password, what can I do?
- I can't log into the app but I need my VIP card number
- How do I refer a friend?